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After -sales service

All services provided by Dongyi valve are to create more value for customers. Timely, high -quality, and professional are the characteristics of our after -sales service. Dongyi valve can provide you with technical information, drawings and product description, production progress table, production inspection and control plan, etc. for the full set of project requirements. Professional quality control personnel provide detailed quality tracking for you after -sales products. Professional customer service and technicians provide on -site outlet inspection, installation guidance, debugging and technical training services. East 1 valve cherishes every communication with customers. Perfect after -sales service can help you meet the challenges at any time.


Service capabilities                             

Our service capacity and scope include:


● Key transportation

1. The assessment of the impact of the installation pipeline and construction results on the valve before driving;

2. Determine the status of the valve after installation;

3. Evaluation of the effect of blowing results in the pipeline on valve sealing;

4. Debug participation of running system before driving.


● Fault analysis and exclusion

1. System analysis of potential causes of valve failure;

2. Comprehensively determine the sub -risk assessment of the fault valve in the risk of the process.


● Product maintenance and maintenance

1. Provide accessories, equipment and maintenance solutions;

2. Online or offline maintenance and maintenance;

3. Professional formulation and maintenance suggestions and programs;

4. Establish long -term archives links for the on -site maintenance or maintenance of customers, and establish a regular return visits mechanism at the same time.


● On -site technical service

1. Consultation of related technologies related to the valve and pipeline operation;

2. About the selection suggestion and professional design replacement scheme of the valve;

3. Evaluation of the impact of pipeline technology and media on valves;

4. Provide professional equipment to help eliminate relevant factors that affect the operation of valve.


● Product use and maintenance training

1. Provide professional training courseware;

2. The actual operation drill of the failure elimination to meet the customer's solution to the full set of industrial valves;

2. Make a personalized plan for customers to meet the maintenance recommendations of specific media, flow velocity, flow, flow, testing, testing, maintenance cycle.


● Service commitment

1. Treat every employee professional and sincerely, make them the professionals of the industry;

2. Use professional and mature teams to provide customers with super -class services;

3. Honesty service, keep promise, and establish long -term partnership with customers.



Spare parts sales

If you need to buy a TOP valve spare parts, please contact us to prepare the following information to help us serve you faster:

· Your order number/company name/contact information

· The caliber of the valve, the pound level and the material



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